Join 3000+ Designers worldwide who are empowering organisations to transform how they are designing and delivering services.
I’m the founder of the Human Centered Design Network and the creator of This is HCD, the leading human-centered design podcast with over 1.5 million downloads. We empower organisations worldwide with expert design training and coaching for executives, designers and teams.
Unlocking Competence: Step by Step How to Spot Blind Spots
Hi Reader, I’ve spent a good chunk of my career on the periphery of large organisations—watching, listening, documenting. And one thing I’ve consistently observed is this: the biggest risk isn’t incompetence around what they are doing. It’s unrecognised incompetence. Let me explain... This is what Dunning and Kruger were getting at years ago. Their research uncovered something many of us witness every day but don’t have the language for. They found that the least competent performers...
The Human Centered Design Directory: Why Independence Matters More Than Ever
Hi Reader, A few weeks ago, we quietly launched something that’s been on my mind for years—a global Human Centered Design Directory of practitioners. On the surface, it’s a simple idea: a space where human-centered design practitioners can add their name, their expertise, and their location so others can find them. But it’s not just a directory. It’s a statement of intent. In the world we live in now—where war is again a daily reality, where ideology pulls us apart, and where the digital...
Help Us Plant 500 Trees 🌱
Help us 10 trees for 10 answers Hi Reader, We’re reaching out with a small favour that can make a big impact for our community and the planet. We’re running a survey to better understand people who engage with This is HCD but aren’t yet members of our private community. And for every completed response, we’ll plant 10 trees through our sustainable partner Ecologi. Our goal is to plant 500 trees, and your input can help us get there. Thank you for being part of our journey and helping us give...
Don’t Miss Out—Join Our HCD Community & Unlock Exclusive Benefits!
Community Apply to Become a Member Today An image of a creative minds location If you’re serious about deepening your craft in Human-Centered Design, our community is built for you. We’ve created a supportive space where like-minded practitioners come together to learn, grow, and share insights that help shape better experiences in the world. By becoming an Annual Member, you’ll unlock: ✅ Full access to all our Service Design, UX and Visualisation courses (RRP €999) ✅ Monthly Office Hours...
You're invited.
Gerry Scullion 3 You're invited → Review List → Visit www.humancentereddesignis.com Hey Reader, You might have seen a side project for This is HCD is HumanCenteredDesignIs.com - which is working at a community level to define 'human centered design' in 2025. So far we have received over 180 entries. If you'd like to get involved and review where we are at, we would love to invite you to have a look! People have already started to suggest amendments which is absolutely fantastic :-) We now...
All Episodes Back in the Main Feed – Listen Now!
Podcast News All Episodes Back in the Main Feed Hello Reader, We’ve got some great news—every episode of This is HCD is now back in the main podcast feed! 🎉 That means you can listen to all past and future episodes on your preferred podcast player, without any restrictions. As part of this change, we’re retiring the Premium Feed model. We appreciate everyone who supported it, and we’re excited to make all our content easily accessible to everyone again. Help us by leaving a review If you’ve...
Defining human centered design together
Get involved Defining human centered design together https://www.humancentereddesignis.com/ Hi Reader, I’m excited to share an initiative that’s close to my heart: a fine art print project that aims to define the modern version of human-centered design. This is more than just a creative piece—it’s a collaborative effort to reflect the principles and evolving role of human-centered design in today’s world. Whether you’re a designer, researcher, or simply someone passionate about creating...
Introducing my new eBook "The Changemakers Roadmap"
eBook Changemakers Roadmap Photo by Mike Erskine on Unsplash I’ve been working on something exciting to help changemakers like you build more meaningful, human-centered workplaces for the last 5-months! After 100+ hours of effort, I’ve created a free 5-day email course designed to help you: • Uncover your unique strengths to drive impactful change • Build resilience and adopt a changemaker mindset to tackle challenges • Engage stakeholders and gain buy-in for your ideas • Make the case for...
↟ FIRST LOOK: Discover the HCD x Sutsu Collection ↟
This is HCD Just launched Sutsu x This is HCD View Full Range We have always liked the idea of partnering with a business to co-create garments that align to our values of being Earth-led. Today, we launch out new collaboration with Sutsu. Take 10% off our collaboration by using HCD10 in the checkout. Note: All purchases from our range will receive a Premium Podcast subscription for 12-months by emailing proof of purchase to [email protected] Ethical & Sustainable. HCD x Sutsu Sweatshirt....
🔍 Join Us for a Deep Dive into Service Design and Complexity Theory
Exploring Service Design & Complexity Theory I’m working on an exciting new talk and workshop that weaves Service Design Thinking and Doing with Complexity Theory in July. Date: July 17 2024 (10:30 am - 11:30am Dublin, London) View time in your timezone Price: $29 USD Duration: 60 Minutes Target Audience: Professionals interested in enhancing their service design skills with complexity theory principles. Buy ticket Agenda Introduction (10 minutes) Greetings and Participant Introductions: Set...
I’m the founder of the Human Centered Design Network and the creator of This is HCD, the leading human-centered design podcast with over 1.5 million downloads. We empower organisations worldwide with expert design training and coaching for executives, designers and teams.